Community Resources

Assistance in New York

Day One
Monday through Friday, Regular Business Hours
Day One provides confidential assistance over the phone to youth, helps parents support teens/young adults involved in abusive relationships, and provides technical assistance to professionals handling a dating abuse/domestic violence case. Youth can ask to speak to a lawyer regarding their rights, legal options, school safety transfers and detailed safety planning.

NYC Domestic Violence Hotline
24 hours per day/7 days per week
Call for information about domestic violence shelter availability in the New York area, and domestic violence assistance of all kinds. Safe Horizon operates this hotline, which is the City of New York's domestic violence hotline. Safe Horizon is the nation's largest nonprofit survivor assistance, advocacy, and violence prevention organization. The agency offers over 75 programs throughout New York City's five boroughs in community offices, courts, police precincts, schools and medical facilities.

NYS Domestic Violence Hotline
24 hours per day/7 days per week
The State Domestic Violence hotline offers information and referrals regarding services in your local area within the State of New York.

Monday through Friday, 9:00am-9:00pm;
Weekends, Noon to 8:00pm (closed on holidays) 
New York City Youthline is a confidential, toll-free telephone information and support service for young people, parents, service providers and community members. Youthline employs 16 to 24 year old "Listeners" who are trained and supervised by adult professionals to provide anonymous information and support to callers. Listeners assist callers in many types of situations: from youth-in-crisis, to family conflicts and relationship problems, to helping locate after-school and recreation programs in their neighborhoods.

The Door
Monday through Friday, Regular Business Hours
Young people between the ages of 12 and 21 can access health care, including birth control, HIV & STD counseling & testing, legal assistance with immigration, foster care, public assistance, emancipated minors, advice about orders of protection, housing, employment & family court, GED preparation, SAT preparation, individual and group therapy and recreational activities. The Door is located in Manhattan.

STEPS to End Family Violence
Monday through Friday, Regular Business Hours
STEPS to End Family Violence provides alternatives to incarceration for abused women, therapy for children (ages 4 to 14) who have witnessed abuse in their homes, teen abuse education and counseling, a teen male batterers program (26-week mandatory program), domestic violence and substance abuse counseling, foster care prevention for families when mother is incarcerated, and an employment readiness program for TANF-eligible mothers. STEPS is located in Manhattan.

Children's Aid Society, Family Wellness Program
Monday through Friday, Regular Business Hours
The Family Wellness Program offers group and individual counseling for teens who have been affected by family violence and/or who are being abused in an intimate relationship. Also offered are educational workshops and peer leadership groups for teens. Services for younger children, adult women and adult men are also offered. Services are offered in several Children's Aid Society sites in Manhattan and the Bronx.

NYC Gay & Lesbian Anti-Violence Project
24 hours per day/7 days per week
The New York City Gay & Lesbian Anti-Violence Project (AVP) is a crime survivor service agency for the lesbian, gay, transgendered, bisexual, and HIV affected communities. AVP offers free and confidential support to survivors of bias crimes, domestic violence, pick-up crimes, police misconduct, HIV-related violence, rape, and sexual assault. Individual and group counseling is available at AVP, while a bilingual (English/Spanish) crisis hotline offers assistance from counselors and trained volunteers. AVP provides clients with accompaniments and advocacy with the police, the courts, medical, and social service agencies. AVP also has resources for batterers.

The LGBT Legal Resource Center
24 hours per day/7 days per week
The LGBT Legal Resource Center seeks to be a home for many of the lesbian, gay, bisexual & transgender community's publicly available legal resources with a special emphasis on the New York area.  By bringing together many of the most useful resources, the project seeks to educate members of the LGBT community about their legal rights and empower them with information.

Barrier Free Living
Monday through Friday, Regular Business Hours
Barrier Free Living's Domestic Violence Program serves disabled clients who are experiencing or have previously experienced domestic violence, and their children who have witnessed abuse. They provide information and referral services, individual and group counseling, psychotherapy, psychiatric services, occupational therapy, and advocacy services.

LawHelp/NY is an online resource for low-income New Yorkers seeking pro bono legal assistance.  Find help on issues such as housing, family & juvenile, identity theft, taxes, consumer, public benefits, health and more!  Featuring thousands of resources in over 39 languages, an instructional video and a mirror site in Spanish.  Free trainings available.  Visit for more information.

Safe Horizon

Streetwork Harlem Drop-In Center
209 W. 125th. St.
New York, NY 10027
P: 212.695.2220
Monday Through Sunday
(9:00 am – 9:00 pm)
Transportation services:
Monday Through Sunday
(1:00 pm – 9:00 pm)

Streetwork Lower East Side Drop-In Center
33 Essex St
New York, NY 10002
P: 646.602.6404
Monday, Tuesday, Thursday, Friday

Sanctuary for Families
110 Wall Street, 11th Floor
New York, NY 10005
P:212.349.6009 x 221
Monday through Friday, regular business hours
Sanctuary for Families provides a range of services for adult and youth survivors of domestic violence and sex trafficking in the greater New York City area. Our free and confidential services include hotline assistance, safety planning, individual and group counseling, legal advice and representation, shelter, and economic empowerment. Services are offered in a variety of languages.

Ali Forney Center
222 West 35th Street
New York, NY 10010
P: 212.222.3427
F: 212.222.5861
Hotline: 212.206.0574
Ages 16-24.
Provides emergency and transitional shelter to LGBTQ youth. Day Center in Chelsea offers primary medical care, HIV testing, mental health assessment and treatment, food and showers, employment assistance, referral to emergency or transitional housing programs.

Sylvia's Place
446 W.36th Street
P: 718.300.0133
P: (212) 629-7440 Ext. 226
Emergency housing for homeless LGBTQ youth, under age 24.  Meals, mental and physical services provided.

Advocates for Children of New York
151 West 30th Street 5th Floor
New York, NY 10001
P: 1.866.427.6033
Advocates for Children of New York (AFC) offers free guides and resources to keep you informed of the most up-to-date education issues that affect your child. Click on the links below to get brochures, fact sheets, tip sheets, and more in your area of interest.

Start Your Recovery provides helpful information for people who are dealing with substance use issues — and their family members, friends, and co-workers, too. We know that there is no one-size-fits-all solution to the challenges faced by those who misuse alcohol, prescription or illegal drugs, or other substances, and we aim to break through the clutter to help people at any stage of recovery.

Nationwide Assistance 

National Teen Dating Abuse Helpline
Text "loveis" to 77054 to text with a Peer Advocate 24/7 or;
Visit to chat live with a Peer Advocate 24/7! is a collaboration between Break the Cycle and The National Dating Abuse Helpline

National Domestic Violence Hotline
24 hours per day/7 days per week
Hotline advocates are available for survivors and anyone calling on their behalf to provide crisis intervention, safety planning, information and referrals to agencies in all 50 states, Puerto Rico and the U.S. Virgin Islands. Assistance is available in English and Spanish with access to more than 140 languages through interpreter services.

Covenant House's 9 Line
24 Hours per day/7 days per week
The 9 Line is a general hotline for teenagers. Covenant House specializes in providing temporary housing and assistance to runaway and homeless youth.


Hollaback! is a movement to end street harassment powered by local activists in 45 cities, 16 countries, and in 9 different languages around the world. Check out their website to find out how to become an activist against street harassment where you live.

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